Consumers want privacy … yet demand personalization

Andrew Jones, Venture Beat,  Wednesday, July 15, 2015

Consumers want more personalized messages … but also increased data privacy. Those seemingly paradoxical findings come from Gigya’s 2015 State of Consumer Privacy & Personalization report, published today. The two trends are not new, yet continue to be at odds with one another: Personalization requires customer insight, while increased data privacy would seek to limit the availability and accessibility of customer data. The new research from Gigya, a customer identity management provider, found that 96 percent of American consumers are concerned about data privacy. Yet the study also found that consumers are frustrated with non-relevant messages, causing them to unsubscribe from emails, stop visiting the companies’ websites, and even stop buying from (or even advocate against) the companies.

EU Privacy Regulations: Who Will Own Your Data Now?

Frances McLeod, Corporate Counsel,  Wednesday, July 08, 2015

As Europe edges toward new data-privacy legislation, tech companies like Google and Facebook won’t be the only corporate entities that will have to exercise greater care in handling data. The Data Protection Regulation that the European Commission, European Parliament and Council of the European Union are currently working toward finalizing by the end of this year will introduce a plethora of issues that will affect how corporations, as well as their risk management advisors and data analysts, use data. And executives at multinationals doing business in E.U. countries or employing citizens from those countries will no longer be able to skirt rigorous policies and procedures around data privacy and protection.

Are You Selling Trust and Transparency In Your Cloud Approach?

Michael Brown, MSP Mentor,  Wednesday, July 08, 2015

One critical component of building trust is transparency. Merely claiming your services are secure and reliable isn’t enough. Transparency gives customers information about not just what you can promise, but also how you’re going to fulfill that promise. How can you achieve transparency? How can you tailor your cloud approach to build trust? Proactively answer some questions about your services. When it comes to data, security, and availability, you should be ready to answer such questions as...

Privacy group files FTC complaint to push Google to extend right to be forgotten to US

Grant Gross, IDG News Service,  Tuesday, July 07, 2015

Google’s refusal to implement the EU’s controversial right to be forgotten rules in the U.S. amounts to an unfair and deceptive business practice, a frequent critic of the search engine giant said. Consumer Watchdog will file a complaint against Google with the U.S. Federal Trade Commission Tuesday, said John Simpson, director of the group’s Privacy Project. The complaint will ask the FTC to rule that Google, by declining to delete search engine links on request from U.S. residents, is an unfair business practice that violates the U.S. FTC Act.

Russian parliament approves Internet privacy bill

Jack Stubbs and Maria Kiselyova, Reuters,  Saturday, July 04, 2015

Russia's parliament gave its final approval on Friday to a law that would require Internet search engines to remove users' personal information from their results. The bill, passed by the State Duma lower house in its third reading, seeks to emulate European Union rules on the "right to be forgotten", under which search engines must take down certain results that appear under a search of a person's name. Under the new Russian legislation, Internet users will have the right to request the removal of information that is incorrect or "no longer relevant because of subsequent events or actions", TASS news agency reported.

EU data protection regulation closer, your next headache?

Giulio Coraggio, GamingTechLaw,  Tuesday, June 30, 2015

The new EU Data Protection regulation is now closer with the EU Council of ministers reaching an agreement on a general approach which still leaves some room for negotiations and further headaches… Data protection experts might have lost any hope to see the final draft of the new EU Privacy Regulation during their life after that any step forward was followed by a number of steps backwards. But after 3 years from the first draft, commentators are quite confident to see the EU data protection regulation finally approved by the end of the year. The approval by the EU Council of the latest draft of the EU privacy regulation does NOT mean that the regulation is now approved. Further discussions with the EU Parliament and Commission shall take place and a number of points of discussion appear still open.

When a Company Is Put Up for Sale, in Many Cases, Your Personal Data Is, Too

Natasha Singer and Jeremy Merrill, New York Times,  Monday, June 29, 2015

Of the 99 sites with English-language terms of service or privacy policies, 85 said they might transfer users’ information if a merger, acquisition, bankruptcy, asset sale or other transaction occurred, The Times’s analysis found.

Dealing With Data Privacy in the Cloud

Paul Trotter, CIO,  Monday, June 29, 2015

Our reliance on data and the potential pitfalls associated with managing it have given rise to the need for safeguards for the protection of information, particularly in Europe where the General Data Protection Regulation (GDPR) will soon come into force. GDPR is designed to harmonise the current data protection regulations across EU member states, with strict data compliance stipulations and the possibility of huge financial penalties for those who breach of the rules. While the regulation doesn’t deal specifically with cloud service providers, it does have implications for organisations that use cloud services to store data. And with many companies in need of guidelines on how to deal with new approaches to data management, it’s time to turn to the experts.

For Post-Snowden Cloud Startups, Privacy Proves A Hard Sell

Steven Melendez, Fast Company,  Friday, June 26, 2015

"Rather than feeling able to make choices, Americans believe it is futile to manage what companies can learn about them," the authors wrote. "Our study reveals that more than half do not want to lose control over their information, but also believe this loss of control has already happened."

Isabelle Falque-Pierrotin: Privacy Needs to Be the Default, Not an Option

Mark Halper, WIRED,  Friday, June 26, 2015

Isabelle Falque-Pierrotin has a wake-up call for the world’s digital citizens: Beware of the tech giants lurking behind your screens and keyboards. Falque-Pierrotin—current head of France’s CNIL (National Commission on Informatics and Liberty) and the “Article 29 Working Party,” a group of European Union data-protection advocates—believes we are sleepily handing over personal data in droves without truly understanding the consequences. Comprehensive privacy protection should be an enforced requirement, she argues, not just an “opt-in” afterthought.